Essential knowledge and skills for healthcare assistants and assistant practitioners rawles zoe isbn 9781138093560 kostenloser versand fur alle bucher mit versand und verkauf duch amazon. Essential knowledge and skills for healthcare assistants von zoe rawles zoe rawles isbn 978 1 4441 6923 2 bestellen schnelle lieferung auch auf rechnung lehmannsde. Buy essential knowledge and skills for healthcare assistants by zoe rawles rawles zoe isbn 9781444169232 from amazons book store free uk delivery on eligible orders. The evolving role of the healthcare assistant section ii some useful stuff 2 understanding reflective practice 3 accountability and delegation 4 using protocols 5 communicating with patients 6 simple assertiveness skills 7 confidentiality consent and record keeping 8 health promotion the key messages 9 keeping it clean hand decontamination 10